Privacy note
Plain English. Short. Here's how we handle your details.
What we collect
When you email us: your name, email address and whatever you write.
When you pay: payments are handled by Stripe. We don't see or store your full card details. Stripe tells us your name, email, plan and payment status. Stripe has its own privacy policy.
When you fill in the onboarding form: your business details (business name, ABN, trade, service area, working hours and services), your contact details, and your team members' names, roles, mobiles and emails if you're on the Team Pack.
Your customer list: to send reminders, we handle the customer details you give us (like names, mobile numbers and service dates). When your customers book through your booking link, we handle their name, contact details and booking time so we can confirm the booking.
Your texting number: to set up an Australian sending number, we may ask for business documents such as ABN details and proof of identity or business. We only use these for that purpose.
How we use it
- To answer your questions.
- To take payment and manage your subscription.
- To set up and provide the service.
- Your customer lists are used only to provide the service to you. Nothing else.
- Your customers' details are only used to send messages on your behalf. Every message includes an opt-out.
What we don't do
- We don't sell your details or your customers' details.
- We don't use them for unrelated marketing.
Who else sees it
We use a small number of service providers to run the service, such as Stripe for payments and our messaging, booking and customer management software. They only get what's needed to do their job.
Seeing, fixing or deleting your details
Email us at rebookly.au@gmail.com and ask. We'll update or delete your details, unless we have to keep something by law (for example, payment records). If you cancel, we'll delete your customer list once we no longer need it to wrap things up.
Australian Privacy Principles
We aim to handle personal information in line with the Australian Privacy Principles. If you have a concern, contact us first. If you're not happy with our answer, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact
Nathan, Rebookly
ABN 12 452 493 106
Email rebookly.au@gmail.com
Last updated: 3 November 2026